By Neil Payne
Muslims now
form one of the largest religious groups in the UK. At a time when
great misunderstandings and stereotypes circulate the media and
society regarding the religion, it is crucial for an effort to be
made at all levels to go beyond archetypal images and to begin to
understand Islam and Muslims.
With a population
of approximately 1.5 million Muslims and growing, UK based companies
are employing more and more young Muslim men and women. With this
increase comes a greater need for HR practitioners to be aware of
the respective cultural sensitivities.
As with individuals
from any background, if they do not feel comfortable and understood
in their office or company, it is likely that they will eventually
seek employment elsewhere. In order to maximise retention of young
Muslims, it is ever more important therefore, that their sensitivities
are kept in mind.
The following
information contains basic tips and guidelines for HR staff and
others to bear in mind. Please note that these are very generic
guidelines. Muslims differ from generation to generation, culture
to culture, some are more devout than others and interpretations
and practices of the faith are numerous. It may also be the case
that the individual is Muslim by name only and chooses not to practice
their religion.
Prayer
A Muslim, both
male and female, is expected to pray five times a day. This prayer
involves facing Makkah (in Saudi Arabia), usually on a prayer mat
or clean surface and reciting prayers which follow a procedure of
bowing and prostrating. This typically takes between 5 – 15
minutes depending on the individual. Prayer times are calculated
according to the movement of the sun and take place at dawn, midday,
late afternoon, dusk and at night.
For Muslims
in your company it is a good idea to allocate a neutral space for
them to use for their prayers. This can be a dedicated prayer room
or simply access to a seldom used office or medical room. Such a
space will make your Muslim staff feel at comfort knowing they have
somewhere private and clean to say their prayers.
If staff are
required to be committed to a desk space at certain times it may
be a good idea to agree on allocated times in which they can read
their prayers. This may involve the use of break times.
Friday Prayers
Most Muslim
men attend the mosque on Friday afternoons for obligatory congregational
prayers. Let your staff know you understand their requirements and
agree on an extended lunch break and/or allocate their Friday lunch
breaks to convenient times. Most mosques conduct prayers at 1.30
p.m. so try to aim for an hour between 1 – 2p.m.
Fasting
Fasting takes
places during the month of Ramadan. Ramadan does not correspond
neatly to any Gregorian months due to its method of calculation.
It changes from year to year by about ten days. The more devout
Muslims may also fast on Mondays and Thursdays throughout the year.
Fasting involves
abstinence from food, drink, chewing and smoking from dawn till
dusk. At dusk, Muslims traditionally break their fast with dates
and water before proceeding to eat a meal.
In the workplace
it is best to be aware of staff who are fasting as this avoids potential
offence if the staff member declines an invite to lunch or to some
other function involving food.
Dress
Most Muslim
men will be wearing a shirt and tie like their colleagues and very
few would challenge a dress code. This is simply because dress is
not an area where strict guidelines exist in Islam.
One area Muslim
men may clash with company policy is in their wearing of beards.
If you have strict guidelines regarding facial hair or follow certain
health and hygiene procedures, then it is wise to ensure that potential
male Muslim employees are made aware of these procedures. You should
also be willing to either compromise on religious grounds or ensure
that beard covers are made available.
Muslim women
are required to cover their hair (hijab) and to dress modestly.
Many do neither but it is best to be aware of the needs of those
who do. If your company has a uniform or a certain dress code be
sure it permits the wearing of hijabs. Many companies have now taken
the step to provide hijabs which match the company uniform.
Holidays
Generally Muslims
in the UK take holidays as and when they need to. There are however
a few dates of significance that should be noted.
Eid al-Fitr
– this holiday celebrates the end of the month of Ramadan
and fasting. It is traditionally a time when extended families congregate
and presents given to children.
Although this
holiday extends over a three day period, many Muslims typically
take a single day holiday.
Eid al-Adha
– celebrates the end of the Hajj (pilgrimage) and commemorates
the willingness of Abraham to sacrifice his son. In Muslim countries
sheep, goats and camels and usually sacrificed and the meat distributed
the family, neighbourhood and the poor. In the UK such meat is ordered
through a butcher due to our laws.
As with Eid
al-Fitr, Muslims typically take a single day holiday during this
period.
Socialising
One of the major
discomforts for Muslims in the British workplace may involve the
socialising culture of the office. Typical business culture involves
after work socializing in pubs or restaurants. As Muslims do not
drink any alcohol and places such as pubs, bars and discos are not
considered suitable venues for relaxation, then Muslim staff may
politely decline such offers.
This should
not be interpreted as bad manners of unfriendliness, but rather
a difference in cultures that should be respected. When planning
team building trips or exercises or team outings always bear in
mind a Muslim member of staff may feel uncomfortable if the venue
is a pub, bar or even a restaurant serving alcohol. It is always
best to check with that staff member first.
Try to think
of alternative venues where all staff will be comfortable.
Food
There are certain
restrictions as to what a Muslim can/can’t eat.
Meat must always
be halal. Such meat has been slaughtered according to Islamic practice.
If halal meat cannot be sourced then Muslims are allowed to eat
Kosher meat too. Pork is not eaten at all by Muslims.
Always check
ingredients of foods you plan to share out or use in staff lunches.
Foods not suitable for vegetarians may contain non-halal meat or
meat derivatives (e.g. gelatine) and cannot be eaten. Similarly,
foods with alcohol content should also be avoided.
An easy way
to overcome any catering difficulties is to provide a vegetarian
option.
Touch/Personal
Space
There is an
opinion among some Muslims that touching between men and women should
be avoided. Although not common in the UK, as compared with the
Gulf, you may occasionally come across Muslim men and women who
do not like to shake hands with members of the opposite sex. If
you are unsure then it is advisable to wait and see if they extend
their hands first.
Muslim men and
women may also find close personal contact between sexes very uncomfortable.
Unless you know otherwise be sure to leave a good deal of personal
space.
As mentioned
in the introduction, these are broad guidelines only and the degree
of support from a business / HR perspective will be entirely dependant
on the individual involved. Care should be taken therefore not to
assume the needs of a member of staff, but to simply be aware of
possible issues and resulting interventions if these become necessary.
About The Author
After extensive
travel in the Middle East and Islamic world, Neil decided to consolidate
his experience and knowledge in undertaking an MA in Middle Eastern
Studies at SOAS University, London. Upon completion he began working
within the field of cross-cultural awareness. He is now Kwintessential's
Middle East and Islam consutant in the UK. (This article may be
reprinted with permission of the author who can be contacted at
npayne@kwintessential.co.uk)
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